VON@Link SoloRecord

Version 1.2

www.vonalink.com

The software and its documentation, are furnished under license and may only be used in accordance with the terms of such license. The information in the documentation is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by Arcosoft Inc. Arcosoft Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in the documentation.

VONaLink is copyrighted software is licensed to the End User for use only in strict accordance with the End User Agreement (below), which the Licensee should read carefully before commencing use of the software. Except as permitted by such license, no part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior permission of Arcosoft Inc.

VONaLink is a trademark of Arcosoft Inc. www.arcosoft.com

License

End User License Agreement (PDF)

System requirements

• VoIP phone using SIP (Session Initiation Protocol)
• x86 Windows Vista, XP, 2003, 2000
• Ethernet network hub (not a switch)*

*A hub is not needed if VONaLink is running on the same computer as the soft phone. For hard phones or analog telephone adapters, a hub is needed.

Who should install VONaLink?

VONaLink may be installed by a system administrator or an end user.

Answers to Frequently Asked Questions

www.vonalink.com/faq

Documentation

• User Guide

Installation

Do not install VONaLink on Windows 3.1, 95, 98, ME, or NT.

1. Login to Windows as a user with Administrator privilege
2. If you have VONaLink ScreenPop or TeamRecord installed, uninstall it first and reboot.
3. Run VLsoloSetup.exe

Revision History

1.2 Dec. 14, 2008

• [Build 2008-12-14] Improved compatibility with vocalocity
• [Build 2008-11-24] Improved compatibility with Spanish Windows
• [Build 2008-11-02] Improved algorithm for silence samples generation
• [Build 2008-10-27] Fixed bug where searching Outlook Contacts failed if there is a distribution list
• [Build 2008-09-15] Improved compatibility with voxalot
• [Build 2008-08-01] Tested with Vonage Companion
• [Build 2008-06-13] Improved compatibility with phones that change RTPs port during a call
• [Build 2008-05-22] Interpret RTP marker flag
• [Build 2008-05-17] Improved compatibility with French Windows
• [Build 2008-04-19] Improved algorithm for silence samples generation
• [Build 2008-04-14] Improved compatibility with InPhonex
• [Build 2008-04-05] Improved compatibility with virtual NIC
• [Build 2008-03-07] Fixed bug with network adapter that has long IP address
• [Build 2008-02-18] Allow launching of other programs via virtual modem
• [Build 2008-01-31] Prevent crash if file append error;  fixed problem exiting from Windows 2000
• [Build 2008-01-25] Added manual start and stop record; fixed bug when computer has more than 2 network adapters; removed "Monitor lines" checkbox

1.1 Jan. 21, 2008

• [Build 2008-01-21] Fixed screen pop problem when same caller phones in rapid succession; changed %phone% to %remote% in API; added %local% to API
• [Build 2008-01-05] Allow name or wildcard to be specified for caller rejection
• [Build 2007-12-28] Changed audio format conversion
• [Build 2007-12-11] Improved SIP compatibility
• [Build 2007-12-03] Updated to WinPcap 4.0.2
• [Build 2007-11-27] Added recovery of packet reader error
• [Build 2007-10-26] Improved recovery
• [Build 2007-10-13] Improved packet validation
• [Build 2007-10-01] Fixed bug with detecting remote busy
• [Build 2007-09-08] Ignore Wi-Fi for licensing
• [Build 2007-08-25] Ignore MAC Bridge Virtual NIC
• [Build 2007-08-14] Added option to confirm exit
• [Build 2007-08-13] Ignore VPN network adapter
• [Build 2007-07-30] Updated to WinPcap 4.0.1
• [Build 2007-06-13] Fixed problem with remote ID for conference call due to change in Vonage message format
• [Build 2007-06-12] Fixed problem with outbound remote ID due to change in Vonage message format; fixed duration counter when in daylight savings time
• [Build 2007-06-06] Improved compatibility with InPhonex
• [Build 2007-05-29] Fixed voice mail icon location
• [Build 2007-05-18] Ignore VMware virtual network adapter
• [Build 2007-05-03] Improved compatibility with out-of-order packets
• [Build 2007-04-30] Added DDE example to interface with TimeMatters
• [Build 2007-04-18] Ignore Windows Mobile-based Device
• [Build 2007-04-16] Fixed bug with "Save a copy to server" checkbox
• [Build 2007-04-15] Allow FTP user and password to contain @
• [Build 2007-03-31] Allow custom program to be launched when audio file is ready
• [Build 2007-03-29] Added voice mail indicator
• [Build 2007-03-24] Allow custom programs to be launched when call status changes
• [Build 2007-03-22] Added example script to integrate with YAC (Yet another Caller ID) program
• [Build 2007-03-21] Improved silence generation
• [Build 2007-03-20] Ignore Bluetooth network adapter
• [Build 2007-03-15] Improved compatibility with Packet8
• [Build 2007-03-09] Improved handling of out of order packets during long calls
• [Build 2007-03-02] Improved compatibility with touch tones
• [Build 2007-02-24] Integrated with WinPcap 4.0
• [Build 2007-02-21] Improved silence re-generation
• [Build 2007-02-13] Improved compatibility with SunRocket
• [Build 2007-02-10] Refresh folder list if folder is no longer present
• [Build 2007-02-05] Fixed bug introduced in build 2007-01-30
• [Build 2007-02-02] Added recording time display
• [Build 2007-01-30] Optimized Packet Monitor
• [Build 2007-01-27] Allow the retention period of recordings to be specified
• [Build 2007-01-25] Optimized audio processing
• [Build 2007-01-23] Tested with Windows Vista; fixed bug where sometimes GUI cannot connect to Packet Monitor
• [Build 2007-01-13] Added support for extension numbers
• [Build 2007-01-11] Improved call waiting
• [Build 2007-01-10] Detect recording-in-progress
• [Build 2007-01-09] Improved codec support
• [Build 2007-01-05] Added phone discovery

1.0 Jan. 4, 2007

• [Build 2007-01-03] Changed combo boxes to drop down lists
• [Build 2007-01-02] Fixed compatibility with Packet8
• [Build 2006-12-30] Added auto-recovery of Packet Monitor service
• [Build 2006-12-28] Allow Ctrl-A to select all calls
• [Build 2006-12-26] Improved compatibility with Vonage; added second REC indicator for second line
• [Build 2006-12-20] Added support for local soft phone on a wireless network; Increased max. duration to 240 minutes
• [Build 2006-12-13] Fixed bug where a call waiting would terminate recording
• [Build 2006-12-10] Added transfer of license to USB drive
• [Build 2006-12-09] Enable balloon tips registry setting
• [Build 2006-12-05] Detect phone's IP address from inbound call for Click to Call
• [Build 2006-11-21] Added "Hide when minimized" option; Added Click to Call for standard SIP phones; Fixed overflow error for large FTP port number
• [Build 2006-11-16] Added menu items "Copy remote number" and "Copy remote name"
• [Build 2006-11-09] Renamed label "Device ID" to "Hardware ID"
• [Build 2006-10-25] Remove + before a phone number in network packet
• [Build 2006-10-24] Added Click to Call for Vonage
• [Build 2006-10-21] Fixed display format of caller's IP address
• [Build 2006-10-17] Changed ShellExecute operation to "edit" for launching application to attach note
• [Build 2006-10-07] Allow license to be associated with any USB drive including Vonage V-Phone
• [Build 2006-10-02] Fixed bug where adding silent samples sometimes resulted in the parties being out of synchronization
• [Build 2006-09-10] Added inbound call rejection
• [Build 2006-09-09] Fixed bug where sometimes only one side of conversation is recorded if ATA is behind 2 routers
• [Build 2006-09-07] Removed debug code
• [Build 2006-09-01] Fixed error 401: Can’t show non-modal form when modal form is displayed
• [Build 2006-08-31] Fixed compatibility with AT&T CallVantage
• [Build 2006-08-23] Fixed bug where sometimes only one side of conversation is recorded
• [Build 2006-07-30] Fixed compatibility with SunRocket
• [Build 2006-07-22] Added support for Speex codec
• [Build 2006-07-17] General release