Products

TeamRecord for Windows

TeamRecord is the next generation of call recording software, designed to work with Voice over Internet (VoIP) phone systems. TeamRecord is web server based, and centrally records all phone calls for your company workgroup, with no software to install at each workstation.

Why record calls?

• Verifying accuracy of business and financial transactions
• Complying with Sarbanes-Oxley, Gramm-Leach-Bliley, HIPAA
• Resolving disputes for customer service
• Conducting interviews
• Improving phone manner and performance

Features

• Works with any SIP based VoIP system, such as Asterisk or Vonage
• Use with soft phone, hard phone, or analog phone via an adapter
• Web server based
• Records as many phones as server resources allow
• Records as WAV or compressed audio, in stereo for clear separation of each party's speech
• All digital recording for highest fidelity
• Click to call for Vonage and standard SIP phones

System requirements

• Intel Pentium or compatible
• At least 512 MB RAM
• 20 MB disk space on a NTFS drive
• Additional disk space required for recordings
• One of the following x86 Windows:
      Vista (not Basic)
      2003
      XP Professional (not XP Home)
      2000
  Microsoft Internet Information Server (comes with Vista, Server 2003, XP Professional, and Windows 2000), or other web server such as Apache
• VoIP phones using SIP (Session Initiation Protocol)
• Ethernet network switch with port mirroring (more than 6 phones) or a hub (6 phones or less)